How can I remove the cf-* tags created by the app?
If you uninstalled the app, please re-install it temporarily. There's no need to start subscription.
Go to app Settings, and instead of "Size,Color" etc, leave blank the first field. Save and then click Update
product and collection tags.
How does the app know when a product is out of stock?
The app goes through all products periodically. If there's at least a Size Medium variant in stock (with
any Color), the entire product will be tagged as cf-Size-Medium. If there's at least a Color Blue variant
in stock (with any Size), the entire product will be tagged as cf-Color-Blue.
In some cases, this might result in having products shown when selecting Medium Blue, although Medium Blue
isn't in stock.
Can we have different filters for different types of collection pages?
Filters are shown automatically with options available only for products in that collection.
For example, if a collection doesn't have any products with Size option, then Size won't be shown
when viewing that collection.
Can the app filter by Price?
From our experience with building high-profile shops (Vera Wang, DOPE, TOMS), a better customer experience
would be to have the ability to sort by prices (
example), instead of restricting
results to a certain price range. Focus on finding a good fit first, and then look at the results sorted
by price in case a customer is so price savy.
We can add sorting as part of the setup for another $15 (one-time fee).
If you'd really want to have a Price filter, the only solution would be to tag products manually, e.g. Price_Under
$25, Price_$25 - $50, Price_$50 - $100, and then add "Price" in app Settings -> Manual filters.
After selecting a filter, will the app adjust the other filters to show options valid only for existing selection?
No. All filters applicable in collection will be shown.
Can customers select multiple options for a single filter, e.g. multiple Colors?
No, sorry. Only one option at a time works for one filter. Different simultanteous filters do work (e.g.
Blue Medium Shirts). Other apps claiming to have multiple options for one filter work actually only for
the first 50 products in a collection.
Can I have filters on a left sidebar?
Only if your theme has a built-in sidebar. It is quite complex to implement a sidebar. Note that it has to
work great on mobile too, where the sidebar moves to the top.
As an alternative, filters can be placed in the center as drop-downs, before the product listing.