What are known limitations?
Offers work only in full cart page. Go to Themes > Customize Theme and set cart type to Page (or ask your theme developer
how to disable the popup cart).
Offers work only in the online store. Other channels (Buy button, Facebook...) can't show discounts or purchase at discounted
prices. POS works usually, but we can't support it, due to many POS limitations and lack of reliability.
Orders which include a recurring subscription product can't be discounted.
Shipping discounts do not work with orders having special offer discounts. Shopify discount codes on prices do work (enable
in app Settings).
Do you duplicate variants or products?
NO, that would create inventory and other issues. We do NOT duplicate variants. Zero issues with Inventory and Channels.
Are there incompatible apps?
Yes, some apps take control over Checkout and discounts won't apply:
- Upsell apps (e.g. Product Upsell, OneClick Upsell, CartHook Checkout). Ultimate Special Offers has Upsells
built-in, if needed.
- Consistent Cart, CartHook
- The Motivator
Can I set specific start/end times for an offer? How about being applicable only to some customers?
Yes! In the offer details, please see
I have a currency converter and prices show in original currency
Some currency formatters don't handle dynamic prices well.
Auto Currency Switcher app always works.
Can I offer shipping discounts?
No, sorry, only price discounts on products are possible.